Frequently Asked Questions

Q: Will the Marjoram work on dogs?
Yes, it will! In fact, we've received many testimonials even from owners of pugs, bulldogs and boxers stating that their little ones stopped snoring, too!

Q: Do you offer a money-back guarantee?
We offer a money-back guarantee on the large size jars for Marjoram (snoring) and on both sizes of the Rosemary (headaches). Use the product consistently for 2 months. If you do not see an improvement in your condition, return the product to us for a money back guarantee (minus shipping and handling).

Q: Why isn't the travel/small size Marjoram included in your money-back guarantee?
The snorer needs the most concentrated dose and the largest coverage in order for the Marjoram to be the most effective, therefore only the large (regular) size is guaranteed.

Q: What's the marble for?
This is hands-down our most frequently asked question at the booth. The marble is only used for demonstration at our booth to keep your shirts dry! :) Because the jar looks like a candle or gel, people don't realize that it's actually a biodegradable sponge along with the aromatherapy oil. The marble is used in our display jars so when people go to smell the oil they don't spill it all over their shirt and end up smelling like that particular oil all day long! If you would like a marble with your order please indicate that in the Comments section of your online order or call the toll-free number and receive one free of charge.

Q: Are the prices different at the shows?
Yes. There is a special "show price" that you receive only at the shows which includes tax and obviously there are no shipping & handling costs. Please see our "Upcoming Shows" section to see when we'll be in your area again...and you can always email us to see if we're planning any shows in a particular area.

Q: How does the Anti-Smoke oil work?
The Anti-Smoke works in both sizes. Most people will smell the oil 5 times when they crave a cigarette and it usually takes away the craving within about a minute. For some people, it doesn't take away the craving but it makes the cigarette taste pretty bad so they usually spit it out after a puff or two. Some people (usually men) have put some oil on their mustache as well. :)

Q: Where can I use these oils?
You can use them inside the home or outside the home: the car, office, R.V. boat, gym - wherever you happen to be. The ones with specific odor elimination properties are great in closets, lockers, mudrooms and stuffy areas. Some scents help purify the office air and lessen the chance of respiratory ailments; others are stress reducers and provide a calming influence; still others improve productivity. Where there are small children or pets that might disturb an open jar, or where a more decorative top is desired, or to increase the product longevity, a special porous ceramic lid is available.

Q: How long does your product last?
Our large sized jar will last approximately one to two years if open for 8 hours a day every day. Our travel/small size will usually last between six to eight months. Of course the life span of the oils will vary with remedy usage and environmental conditions. Also, the Muscle Mist has a shelf life of 6 years.

Q: Can I use more than one oil at the same time?
Yes, you may use up to 3 oils at the same time as your brain cannot process more than that. However, it is not recommended to use Lavender & Rosemary together as they may counteract each other. Any other combination of oils is fine.

Q: How do I care for this product?
The oils are simple to care for, portable and require virtually no maintenance. Although the jars can be left open at all times, most people like to close the lid when it is not in use so the product lasts longer (i.e. those for sleeping are closed in the morning). Please note that some of the oils are more active than others and, therefore, will have a more dominant fragrance & evaporate at a faster rate than others. Keep the sponge moist by giving the jar several shakes after it's been open for a length of time to increase the longevity of the oil. The oils are not meant to be used on the skin. It is suggested that a glass dish or bowl be placed under the jar in case of spillage. Do not place oils in direct sunlight. Keep out of the reach of children and pets.

Q: What is the minimum age to use the oils and/or Muscle Mist?
Regarding the essential oils, we recommend use with children over the age of 1. Children 2 years and older may use the Muscle Mist. (Works great for growing pains!)

Q: How can I take the jar with me when traveling by airplane?
We highly recommend putting the jar in a zipper-lock baggie (and possibly double bagging it) in order to ensure the oil doesn't come in contact with the contents of your luggage. Unfortunately, after the seal has been broken, these lids may have a tendency to leak if they are transported on their sides or upside down. You may also put saran wrap over the opening of the jar before closing it for a better seal.

Q: How do I place an order?
You can order online through our Essential Oils page, you can call our toll-free number (877) 557-1010, or you can fax us at (909) 593-6028.

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